Introduction

Logging into Accurail

Now that you've created your account, let's explore the various ways you can log in to Accurail.


Web App Login

The most straightforward way to access your Accurail account:

  1. Visit https://accurail.co.uk/login
Accurail Login Page
Accurail Login Page
  1. Enter your email address and password

  2. Click 'Log In'


For added convenience, we offer a passwordless login option:

  1. Click on 'Email Link' on the login page
  2. Enter your registered email address
  3. Click 'Send Email Link' and we'll send you a secure login link
  4. Click the link in your email to access Accurail without entering your password

This is only available on the website, not on the mobile app.


Single Sign-On (SSO)

If your organisation has configured SSO, you can streamline your login process:

  1. Enter your email address on the login page
  2. You'll be redirected to your organisation's SSO provider (Microsoft, Google, or Oracle)
  3. Log in using your organisation's credentials
  4. Upon successful authentication, you'll be automatically redirected to Accurail

Common Login Problems

If you're having trouble logging in, here are some common issues and solutions:

Email Address Issues

  • Double-check your email spelling - Common mistakes include typing .co.uk instead of .com (or vice versa)
  • Ensure you're using the correct domain - For example, outlook.com not outlook.co.uk
  • Check for extra spaces before or after your email address

Password Issues

  • Verify your password is correct - Pay attention to caps lock and special characters
  • Try typing your password in a text editor first to check for typos
  • Reset your password if you're unsure - see our password recovery guide

Platform-Specific Notes

  • Email link login is only available on the web - Use the standard username/password method on mobile apps

Still Having Issues?

If you continue to experience problems after checking the above, please contact our support team with details about the error you're seeing.


Remember, your security is our priority. Always ensure you're logging in from a trusted device and keep your login credentials confidential.

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Signing Up