Reporting Dashboard

The Accurail reporting dashboard at accurail.co.uk/reports provides comprehensive oversight tools for Responsible Managers to monitor Safe Work Pack performance, compliance, and operational metrics.

1. Navigate to accurail.co.uk/reports
2. Login with your Responsible Manager credentials
3. Select the appropriate report from the dashboard
4. Filter by date range, period, team, or more as needed

The main dashboard provides real-time insights into Safe Work Pack operations:

• Packs Over Time Graph: Shows pack creation trends with applied filters, helping identify workload patterns and seasonal variations
• Shifts by Status: Real-time distribution of packs across all statuses, providing instant visibility of operational flow
• Understanding Percentages: Return rates and usage rates calculated based on completed packs versus total authorised packs

Use for: Daily operational oversight and high-level performance monitoring

Identifies packs in "Awaiting Shift" or "In Progress" status where shift end time has passed:

• Purpose: Proactive identification of overdue pack returns
• By Team View: Shows distribution across teams to identify performance patterns
• By Sponsor View: Individual accountability with direct contact information for follow-up
• COSS Only Filter: Focus on delegate packs requiring COSS involvement
• Actions Available: Direct links to contact PICs/COSS for pack closure

Use for: Managing overdue returns and maintaining operational flow

Monitor compliance with the 019 standard through systematic sampling:

• Check Results Tab: Shows compliance rates and issue distribution across time periods
• Issue Categories: Identifies most common non-compliance areas for targeted improvements
• Actions Taken/Lessons Learned: New feature for documenting corrective actions and tracking improvement effectiveness
• Performance Analysis: Individual performance tracking for Planners and PICs

Use for: Ensuring ongoing compliance and identifying training needs

Track Safe Work Packs verified less than 12 hours before shift start:

• Definition: Packs where verification occurred less than 12 hours before planned shift start time
• Analysis Fields: Pack Sent Time vs Verification Time to identify if delay is Planner or PIC responsibility
• Trend Analysis: Historical performance tracking to identify patterns and improvement opportunities
• Impact Assessment: Understanding effects on operational scheduling and safety preparation

Use for: Improving planning processes and ensuring adequate verification time

Review packs that have received comments during various stages for quality assurance:

• Purpose: Quality assurance through feedback review from all stakeholders
• Filtering Options: Remove empty entries to focus on meaningful feedback and insights
• Comment Categories: Safety concerns, clarifications, improvements, and operational feedback
• Trend Analysis: Identify recurring issues or suggestions for process improvements

Use for: Quality assurance and continuous improvement initiatives

Track modifications made to authorised Safe Work Packs to ensure proper change management:

• Change Categories: On-site modifications, SSOW hierarchy downgrades, and staff changes
• Authority Number Tracking: Ensuring proper authorisation for all changes made to packs
• Impact Assessment: Understanding effects of changes on safety and operational procedures

Use for: Change management oversight and ensuring proper authorisation of modifications

Monitor instances where actual on-site protection differs from planned protection levels:

• Purpose: Track when actual protection implemented is lower than originally planned
• Key Metrics: Authority number validation for all downgrades and reasons for protection changes
• Authorised By: Tracking who approved each downgrade to ensure proper authority levels
• Trend Analysis: Identifying patterns in downgrade requirements for future planning

Use for: Safety oversight and protection planning accuracy

Track line blockage utilisation and protection requirements:

• Total Line Blockages: Monitor blockages per period for capacity planning
• Additional Protection Percentage: Track proportion of blockages requiring additional safety measures
• Type of Protection Breakdown: Analysis of protection types used across different scenarios

Use for: Infrastructure capacity planning and protection requirement analysis

Monitor these critical metrics across all reports:

• Compliance rates with safety standards
• Timeliness of pack processing and completion
• Quality indicators from comments and changes
• Resource utilisation efficiency
• Trend analysis for performance improvement

Take action when reports indicate:

• Declining compliance rates requiring intervention
• Increasing delays in verification or completion
• Rising comment frequency suggesting quality issues
• Resource constraints affecting operational capacity
• Regulatory concerns requiring immediate attention

• Daily monitoring of packs in progress and urgent items
• Weekly analysis of trends and performance metrics
• Monthly reporting to senior management on key indicators
• Quarterly reviews of compliance and improvement initiatives

• Filter data appropriately to focus on relevant information
• Export reports for detailed analysis and record keeping
• Share insights with relevant stakeholders and teams
• Track improvements over time to measure effectiveness
• Document actions taken based on report findings

• Data discrepancies: Cross-reference with operational records
• Missing information: Follow up directly with PICs or Planners
• System delays: Allow for processing time before escalating
• Access problems: Contact IT support for technical issues