Responsible Managers
10% Checks & Compliance Monitoring
As a Responsible Manager, you must conduct regular 10% checks to ensure ongoing compliance with the 019 standard and maintain high safety standards across all Safe Work Pack activities.
Understanding 10% Checks
Purpose of 10% Checks
10% checks are a systematic sampling method to:
- Monitor compliance with the 019 standard across all operations
- Identify trends in safety performance and documentation quality
- Ensure consistency in Safe Work Pack implementation
- Detect potential issues before they become systemic problems
- Maintain continuous improvement in safety processes
019 Standard Compliance
The 019 standard is the fundamental safety framework that all Safe Work Packs must comply with. Regular 10% checks ensure this compliance is maintained consistently.
What Gets Checked
During 10% checks, review:
- Completed Safe Work Packs for accuracy and completeness
- Safety documentation and required signatures
- Risk assessment quality and mitigation measures
- Compliance with procedures and safety protocols
- Communication records between team members
- Incident reports and corrective actions taken
10% Check Questions
When conducting a 10% check, you'll need to answer the following compliance questions:
- Was the SWP produced accurate & appropriate?
- Was the SWP produced within the timescales?
- Was the SWP verified prior to implementation?
- Was the SWP authorised prior to implementation?
- All relevant fields completed accurately (including signatures)?
- Was the SWP implemented as planned?
- Were any changes made authorised as required?
Each question can be answered with:
- Yes - Compliant with requirements
- No - Non-compliant, requires action
- N/A - Not applicable to this particular pack
Non-Compliance Actions
When non-compliance is identified during 10% checks, immediate corrective action must be taken, including retraining, process improvements, and additional monitoring as necessary.
Using the Reports Dashboard
Access your 10% checks reporting through the Accurail reports dashboard:
- Navigate to 10% Checks Reports
- Login with your RM credentials
- Review current compliance metrics and trends
Starting a 10% Check
To perform a 10% check on a Safe Work Pack:
Step-by-Step Process
- Access the 10% Checks page - Navigate to 10% Checks Reports
- Select a Pack - Click on one of the Safe Work Packs listed in the table
- Open the Menu - Click to open the 10% check menu (as shown in the video below)
- Answer Questions - Complete all required compliance questions in the check
- Save Results - Click "Save" to record your 10% check findings
Key Metrics to Monitor
- Compliance rate across all checked packs
- Common non-compliance issues and their frequency
- Performance by Planner and PIC
- Trend analysis over time periods
- Corrective action effectiveness tracking
Recording Actions Taken and Lessons Learned
New Actions Taken Feature
The 10% Checks Results now includes an enhanced feature for documenting corrective actions and lessons learned:
How to Document Actions
- Access the Actions Section: Located within the 10% Checks Results report
- Record Corrective Actions: Document specific actions taken to address non-compliance issues
- Track Implementation: Monitor the effectiveness of implemented corrective measures
- Document Lessons Learned: Capture insights and improvements for future application
Using Action Data for Improvement
- Training Needs Identification: Use documented issues to identify specific training requirements for individuals or teams
- Process Improvements: Analyse patterns in corrective actions to identify systemic process improvements
- Best Practice Development: Convert successful corrective actions into standardised best practices
- Performance Tracking: Monitor the effectiveness of actions over time through follow-up checks
Best Practices
Effective 10% Checking
- Maintain randomness in sample selection to avoid bias
- Use standardized criteria for consistent evaluation
- Document findings thoroughly for trend analysis
- Provide constructive feedback to improve performance
- Follow up on corrective actions to ensure effectiveness
Continuous Improvement
- Analyse trends to identify systemic issues
- Share best practices across the organization
- Update procedures based on lessons learned
- Provide targeted training where gaps are identified
- Celebrate good performance to encourage compliance
Common Compliance Issues
- Incomplete risk assessments missing critical hazards
- Missing signatures or authorisation stamps
- Inadequate safety measures for identified risks
- Poor documentation quality affecting clarity
- Procedural shortcuts that compromise safety