Responsible Managers

10% Checks & Compliance Monitoring

As a Responsible Manager, you must conduct regular 10% checks to ensure ongoing compliance with the 019 standard and maintain high safety standards across all Safe Work Pack activities.

Understanding 10% Checks

Purpose of 10% Checks

10% checks are a systematic sampling method to:

  • Monitor compliance with the 019 standard across all operations
  • Identify trends in safety performance and documentation quality
  • Ensure consistency in Safe Work Pack implementation
  • Detect potential issues before they become systemic problems
  • Maintain continuous improvement in safety processes

019 Standard Compliance

The 019 standard is the fundamental safety framework that all Safe Work Packs must comply with. Regular 10% checks ensure this compliance is maintained consistently.

What Gets Checked

During 10% checks, review:

  • Completed Safe Work Packs for accuracy and completeness
  • Safety documentation and required signatures
  • Risk assessment quality and mitigation measures
  • Compliance with procedures and safety protocols
  • Communication records between team members
  • Incident reports and corrective actions taken

10% Check Questions

When conducting a 10% check, you'll need to answer the following compliance questions:

  • Was the SWP produced accurate & appropriate?
  • Was the SWP produced within the timescales?
  • Was the SWP verified prior to implementation?
  • Was the SWP authorised prior to implementation?
  • All relevant fields completed accurately (including signatures)?
  • Was the SWP implemented as planned?
  • Were any changes made authorised as required?

Each question can be answered with:

  • Yes - Compliant with requirements
  • No - Non-compliant, requires action
  • N/A - Not applicable to this particular pack

Non-Compliance Actions

When non-compliance is identified during 10% checks, immediate corrective action must be taken, including retraining, process improvements, and additional monitoring as necessary.

Using the Reports Dashboard

Access your 10% checks reporting through the Accurail reports dashboard:

  1. Navigate to 10% Checks Reports
  2. Login with your RM credentials
  3. Review current compliance metrics and trends

Starting a 10% Check

To perform a 10% check on a Safe Work Pack:

Step-by-Step Process

  1. Access the 10% Checks page - Navigate to 10% Checks Reports
  2. Select a Pack - Click on one of the Safe Work Packs listed in the table
  3. Open the Menu - Click to open the 10% check menu (as shown in the video below)
  4. Answer Questions - Complete all required compliance questions in the check
  5. Save Results - Click "Save" to record your 10% check findings

Key Metrics to Monitor

  • Compliance rate across all checked packs
  • Common non-compliance issues and their frequency
  • Performance by Planner and PIC
  • Trend analysis over time periods
  • Corrective action effectiveness tracking

Recording Actions Taken and Lessons Learned

New Actions Taken Feature

The 10% Checks Results now includes an enhanced feature for documenting corrective actions and lessons learned:

How to Document Actions

  • Access the Actions Section: Located within the 10% Checks Results report
  • Record Corrective Actions: Document specific actions taken to address non-compliance issues
  • Track Implementation: Monitor the effectiveness of implemented corrective measures
  • Document Lessons Learned: Capture insights and improvements for future application

Using Action Data for Improvement

  • Training Needs Identification: Use documented issues to identify specific training requirements for individuals or teams
  • Process Improvements: Analyse patterns in corrective actions to identify systemic process improvements
  • Best Practice Development: Convert successful corrective actions into standardised best practices
  • Performance Tracking: Monitor the effectiveness of actions over time through follow-up checks

Best Practices

Effective 10% Checking

  • Maintain randomness in sample selection to avoid bias
  • Use standardized criteria for consistent evaluation
  • Document findings thoroughly for trend analysis
  • Provide constructive feedback to improve performance
  • Follow up on corrective actions to ensure effectiveness

Continuous Improvement

  • Analyse trends to identify systemic issues
  • Share best practices across the organization
  • Update procedures based on lessons learned
  • Provide targeted training where gaps are identified
  • Celebrate good performance to encourage compliance

Common Compliance Issues

  • Incomplete risk assessments missing critical hazards
  • Missing signatures or authorisation stamps
  • Inadequate safety measures for identified risks
  • Poor documentation quality affecting clarity
  • Procedural shortcuts that compromise safety
Previous
Pack Archiving & Management