Introduction
Safe Work Pack Status Workflow
Understanding Safe Work Pack statuses is essential for all users to track the lifecycle of each pack from creation to completion. Each status represents a specific stage in the workflow and indicates what actions are required next.
Status Lifecycle Overview
Safe Work Packs progress through a defined sequence of statuses, with each transition requiring specific actions by designated personnel:
Visual Status Indicators
- Normal Progression (Blue): Standard workflow through to completion
- Alternative Outcomes (Orange): Not Required or Canceled status
- Final Status (Green): Successfully returned packs
Status Definitions
Created
- Definition: Draft pack ready to be actioned
- Next Actions: Requires verification by PIC
- Who Can Act: Planner to use send to PIC button once ready
Verification
- Definition: Awaiting verification by PIC (Person in Charge)
- Next Actions: PIC must review and verify pack details
- Who Can Act: Assigned PIC
- Timeframe: Should be completed at least 12 hours before shift start
Late Verification
Packs verified less than 12 hours before shift start are flagged as late verifications and may impact operational scheduling.
Endorsement
- Definition: Awaiting endorsement by COSS (Controller of Site Safety), if applicable
- Next Actions: COSS must review and endorse the pack
- Who Can Act: Assigned COSS
- Note: This status only applies when COSS endorsement is required
Authorisation
- Definition: Awaiting sign-off by RM (Responsible Manager)
- Next Actions: RM must review and authorise the pack for use
- Who Can Act: Responsible Manager
- Authority: RM has final authority to approve or reject packs
Awaiting Shift
- Definition: Authorised and ready for use on-site
- Next Actions: PIC / COSS can start shift when ready
- Who Can Act: PIC / COSS to start shift, or set as Not Required if no longer needed
- Monitoring: RMs should monitor packs in this status for overdue items
In Progress
- Definition: PIC/COSS has started shift on-site
- Next Actions: Acceptance on Site, RT9909 / NR3180, Completion of Work Sign Off
- Who Can Act: PIC/COSS managing the active shift
Returned
- Definition: Pack fully completed and returned
- Next Actions: No further action required
- Final Status: Administrative closure complete
Alternative Status Outcomes
Not Required
- Definition: Pack set as not needed
- Who Can Set: PIC, COSS, RM, or Planner (up to Awaiting Shift status)
- When Used: Work no longer required, conditions changed, or planning error
- Documentation: Reason should be recorded for audit purposes
Canceled
- Definition: Pack canceled before use
- Who Can Set: Authorised personnel with appropriate permissions
- When Used: Significant changes requiring new pack creation
- Impact: Original pack becomes invalid
Monitoring and Actions
For PICs
- Verification Stage: Complete verification promptly and thoroughly
- Awaiting Shift: Start shifts on time or set as Not Required if circumstances change
- In Progress: Complete work safely and return packs promptly
For COSS
- Endorsement Stage: Review and endorse packs requiring COSS approval
- In Progress: Support PIC during active shifts
For Responsible Managers
- Authorisation Stage: Review and authorise packs in a timely manner
- Monitoring: Track packs in Awaiting Shift and In Progress for overdue items
- Reporting: Use dashboard reports to identify trends and issues
Best Practices
Quality Assurance
- Thoroughly review all pack details at each stage
- Ensure all required information is complete and accurate
- Document any concerns or changes clearly
Communication
- Keep relevant parties informed of status changes
- Escalate issues that may impact safety or operations
- Use comments feature to communicate important information
Status Tracking
All status changes are automatically tracked and timestamped, providing a complete audit trail for each Safe Work Pack.
Troubleshooting Common Issues
Pack Stuck in Status
- Check for missing information or incomplete sections
- Verify assigned personnel have received notifications
- Contact relevant parties to confirm receipt and understanding
Overdue Items
- Use reporting dashboard to identify overdue packs
- Follow escalation procedures for critical delays
- Consider setting packs as Not Required if no longer needed
Status Confusion
- Refer to this guide for status definitions
- Contact supervisors for clarification on responsibilities
- Use help center resources for additional guidance